Frequently Asked Questions

Find answers to common questions about our gear and services

How do I find the right shoe size?

We recommend checking our Size Guide located on each product page. For performance footwear, we suggest measuring your foot from heel to toe for the most accurate fit.

Are your sneakers suitable for professional cross-training?

Yes, our Nano and CrossFit series are specifically engineered with stability and durability features designed for high-intensity interval training and lifting.

Can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.

How do I care for my Reebok performance apparel?

To maintain fabric integrity, we recommend machine washing in cold water with like colors and air drying or tumble drying on low heat. Avoid fabric softeners.

Do you offer a student discount?

Yes, we offer a student discount program through UNiDAYS. Verify your student status on our site to receive your unique promo code.

What should I do if my shoes have a manufacturing defect?

We stand behind our products. If you believe your item is defective, please contact our customer service team within 6 months of purchase for an inspection.